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Engagement Rings

Frequently Asked Questions

No, not necessarily. Our products are being shipped on time, and we are accepting new orders. In case of any inadvertent delays, we intimate our customers in priority.

All of our products, especially diamonds remain to be flawless. However, manufacturing defects for our products are generally taken care of. 

We are committed to responsible sourcing, therefore, we take all the responsibilities while procuring natural diamonds. 

 A diamond is identified to be a conflict diamond when there are certain deviations from the acceptable standards.

Identifying mines is our expertise and our technical team, is entirely responsible for such activities. Visit our website to know more

Candeo is committed to bring in the best for the customers, and so do our suppliers. Therefore, we believe in transparent business practices.

For this you need to get access to the technical team. Such a team can help you to gather information about the origin of the precious stones till the point of delivery. However, there are regulatory restrictions on the same, therefore, we cannot assure you of free data on this.

No, not exactly. The concept of recycling is only applicable to the gold and the platinum ornaments.

Yes, it can.  However, we are more in favour of giving instant replacements.

Yes of course you can do that, provided you already own a precious stone. That stone can be fitted into the chosen design. 

Yes, it is possible. You need to place an order with all the detailed specifications.

Artificial diamonds are grown in the laboratory. This can be made available if you want. 

Yes, all our products are certified from the International Institute of Gemology. 

Of course you can. Make a visit to our showrooms to know more.

Frequently Asked Questions
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