Introduction and Overview
This Privacy Policy
explains what information Candeo Diamonds, LLC ("Candeo Diamonds,"
"we," "our" or "us") collects, why we collect
this information and how we use the information we collect as well as your
rights and options with respect to such information. Our Privacy Policy extends
to our collection of your information in our shops, on our website, to our
collection of your information via any medium that you may communicate with us,
including, but not limited to, postal mail , email, phone, live chat, SMS / MMS
/ text, social media sites, and your use of any online service location that
provides a link to this Privacy Policy and all features, content, and other
features, content, and other services that we own, control, or make available
via any channel (collectively, the “Service”).
Through using or
communicating with us offline, you consent to our Terms and Conditions and to
our selection, use and disclosure practices and other activities as outlined in
this Privacy Policy. If you do not accept and consent to this, discontinue the
use of the Service.
Candeo Diamonds urges you to study this
Privacy Policy regularly to learn more about our privacy practices. If you are
a citizen of California, a citizen of Nevada or a data subject in Europe,
please refer to the "Additional Disclosures for California Citizens,"
"Additional Disclosures for Nevada Citizens" and "Additional
Disclosures for Data Subjects in Europe" pages. If you have any questions
or concerns about our privacy policy, please contact Candeo Diamonds as set out
in the "Contact Us" section below.
Information We Collect
Information You Provide
We collect information
that you provide directly via the Site, including, but not limited to, when you
register an account, update your profile, access our material, buy, take part
in a contest, survey or other promotion ("Promotion"), contact
customer service or apply for a job. We may use the Service Providers (defined
below) to gather this information.
The information we
obtain contains information that defines, relates to, describes, is reasonably
capable of being connected with, or may reasonably be related, directly or
indirectly, to you. The following is a list of the types of information we have
collected and processed during the last 12 months:
- Contact Data. We collect your first and last name , e-mail
address, postal address , phone number, and other related contact details.
- Credentials. We collect passwords and other authentication and
account access information.
- Demographic Data. We’re collecting demographic information,
including your age, gender and country.
- Payment Data. We collect the details required to process your
payment if you make a transaction, including your payment instrument
number (such as your credit card number or information identifying your
financing account) and the security code and expiry date associated with
your payment instrument.
- Profile Data. We collect your interests, likes, wish lists,
ring size preferences, and other profile information.
- Contacts. In order to satisfy your appeal, we collect data
about your contacts. For example, when you e-mail a product to a friend or
refer a friend via the Service, we ask that you provide you and your
friend with names and e-mail addresses. It helps to make sure your friend
knows that you have asked Candeo Diamonds to give them an e-mail. The
details Candeo Diamonds receives from you and your friend will only be
used in the manner stated in this Privacy Policy. Through using this
feature, you accept and understand that you have the permission of your
contact to use their contact details to satisfy your request.
- Content. We collect the content of messages that you send
to us, such as feedback and product reviews that you write, questions and
details that you submit to customer service, or comments and material that
you can share on social media platforms. For example, if you contact a
customer service representative or a jewelry consultant and provide
information to a consultant or send a request through our Service, we will
use your information to respond to your request and provide you with
additional information that we feel may be of assistance to you. We can
also collect information such as images , videos or other material you
send to us.
- Employment Data. We collect data as required to consider opening a
position if you send an application to us, including your work history,
resume, transcript, answers to questions on our job applications or other
forms relevant to your job application, samples and references.
- Government Identification Data. You may provide us with other personal
identifying details, such as a picture of your driver's license or other
government issued fraud prevention identifying. You may also provide
government issued identification numbers, such as your social security
number, for tax reporting purposes, in case you win a sweepstakes prize.
You can choose to provide us with other
information on a voluntary basis through the Service that we do not request
and, in these situations, you are solely responsible for those information.
Information Collected Automatically
Candeo Diamonds
automatically gathers information about your device and how it communicates
with our Service. We can use the Service Providers to gather this information.
The types of information that we automatically collect and store over the last
12 months include:
- Service Use Data. We collect data on the features you use, the
sites you visit, the e-mails and ads you display, the items you buy, the
time of day you browse, your reference and exit sites, and other related
information.
- Device Connectivity and Configuration
Data. We collect data on the
type of device or browser you use, the operating software of your
computer, your Internet service provider, the geographic and language
settings of your computer, and other related details.
- IP Address and Device Identifiers. Candeo Diamonds gathers your IP address and other
device IDs, including your smartphone advertising IDs. We collect this
data for a number of purposes, including evaluating, diagnosing and
enhancing the functionality of our Website, servers and hosting providers,
analyzing trends and patterns of traffic, collecting demographic
information, monitoring the date , time and length of each session on our
website, preventing fraud, and customizing our services and advertising.
- Location Data. We 're collecting data on the location of your
device.
Candeo Diamonds
gathers data through the use of cookies, web logs, web beacons and other
monitoring technologies (now and thereafter) ('Tracking Technologies'),
including the following:
- Log Files. Our server logs automatically collect
information, such as your IP address, your browser type and language, and
the date and time of your visit, which helps us monitor user movements
around our website and understand trends.
- Cookies. “Cookies are tiny pieces of information that are
saved on the hard drive of your computer by your browser. We use cookies
on some pages of our Service to, among other things, analyze our web page
traffic, measure promotional effectiveness, provide you with a more
customized shopping experience, monitor visits from our affiliates and
partners, and allow you to use our shopping cart.
Candeo Diamonds uses cookies for various
business and commercial purposes, including:
- Operational: Cookies are
necessary for you to use our Product, such as our shopping bag, as well
as to access password protected areas, such as your personal account.
- Analytics and Performance: Cookies
gather information about how you use our Service and remember the choices
you make (such as your language or location) to provide improved
efficiency and more personalized experience.
- Customization: Cookies allow
us to collect information about how our Service is being used so that we
can provide content that is important to you.
- Targeting and Advertising: Cookies
help us deliver ads that are more tailored to you and your preferences,
as well as restricting the amount of times you receive the same
advertising. We also use cookies to calculate the success of our
marketing campaigns.
- Social Networking: Cookies
allow users to share our pages and content with third-party social
networking sites.
- Web Beacons. Candeo Diamonds also uses electronic images known
as web beacons (also known as pixels) in the Operation. When you visit a
website, video, e-mail, or advertisement containing a pixel, the pixel can
allow us or any other party to position or read cookies on your browser.
Pixels are used in conjunction with cookies to monitor the behavior of a
specific browser on a particular computer. We that integrate pixels from
other parties that allow us to monitor our conversions, bring you ads both
on and off the Service, and provide you with additional features, such as
the ability to link our Service to your social media account.
- Device Fingerprinting. App fingerprinting is the process of examining
and integrating a collection of information elements from your computer's
browser, such as JavaScript objects and enabled fonts, to create a
"fingerprint" of your app and to uniquely identify your computer
and applications.
- Location-Identifying
Technologies. Location-aware technology
can be used to collect accurate location data when you allow
location-based services on your computer. Location data may be used for
purposes such as verifying the location of your device and providing or
restricting relevant content and ads based on that location.
Some information about
your usage of the Service and certain unaffiliated websites or services
(described below) may be collected using Tracking Technologies over time and
services and used by us and other parties for purposes such as linking various
devices you use and providing related advertisements and/or other content to
you through the Service and unaffiliated websites and services.
For more information on Monitoring Technology
and your rights and choices, see the sections entitled "Other
Parties" and "Your Rights and Choices" below.
Information from Other Sources
Candeo Diamonds that
obtain information from other sources about you. In the degree that we combine
the information you send in Candeo Diamonds through the Service with
information we have collected from other sources, we will handle the combined
information in compliance with the policies defined in this Privacy Policy,
plus any additional restrictions placed by the data source. The following are
the types of other sources from which we receive information:
- Data brokers from which we buy
demographic data to complement the data we receive.
- Social networks when you
connect to our Site or allow Candeo Diamonds to access your data on one or
more of these sites.
- Funding companies for which we
provide funding for transactions and financial services providers used for
payment processing.
- Partners with whom we provide
co-branded services, sell or distribute our goods or participate in joint
marketing activities.
- Marketing and advertisement
agencies.
- Publicly accessible information
such as open government repositories or other public domain info.
Use of Information
We gather and use
information about you for business and commercial purposes as defined in this
Privacy Policy. The business goals for the collection and use of information, including
in the last 12 months, include:
- Manage our Services, including
your registration, wallet and transactions.
- Perform services ordered by
you, such as receiving and dealing with your order, responding to your
feedback, questions and demands, and offering customer service.
- Submit appointment updates and
otherwise assist in the confirmation or scheduling of contacts with us.
- Give you technical notes,
patches, security warnings, policy changes and help and administrative
messages.
- Avoid or take action on
criminal activity, including alleged fraud.
- Track and analyze patterns,
uses and activities.
- Conduct surveys and/or analysis
on demographics , preferences and actions of our users.
- Enhance our marketing and
advertising activities, web development and product and service offerings.
- Create and give you direct
marketing, including ads and correspondence about our and other party
items, deals, promotions, incentives, events and services.
- Test your qualifications and
offer rewards in accordance with the promotions you have joined.
- Include and distribute ads on
our Site and on unaffiliated websites and services.
- Compliance with any applicable
statute, policy , legal procedure or government order.
- Fulfill any other corporate or
commercial intent revealed to you by your guidance or with your consent.
We may use information that does not identify
you (including information that has not been identified) without your
permission, except as prohibited by applicable law. For information on your
rights and choices as to how we use your details , please see the "Your
Rights and Choices" section below.
Sharing of Information
We shall share your
information in compliance with the policies defined in this Privacy Policy. The
categories of organizations to which we have reported and transmitted details
in the last 12 months shall include the following:
- Service Providers. We share your information with officials, vendors
and other service providers in connection with their work on our behalf
(collectively, 'Service Providers'). Our Service Providers will only
obtain your information if it is necessary to perform their function(s)
and they are not allowed to use such information for any other purpose(s)
other than the purpose(s) set out by Candeo Diamonds. We only provide Service
Providers with the information required to complete the requested service
, product or transaction and contractually forbid them from keeping, using
or transmitting information about you for any reason other than the
delivery of services to us. Notwithstanding the above, we may allow our
Service Providers to use aggregate information that does not identify you
or unidentified data for other purposes.
- Affiliates: We may share your information with our associated
organizations, including our parent and sister companies. For example, we
will share your information with our associates for business purposes such
as customer service , marketing and technical operations.
- Business Partners: We may share your details with our business
partners when you provide co-branded services, sell or distribute our
goods, or participate in joint marketing activities. For example, we can
share information about you with a business partner for the purpose of
offering co-branded goods or services that we may provide.
- Special Events: If you want to participate in a special event (
e.g. a promotion), Candeo Diamonds that share your details with other
organizations that participate in the same event. Usually, these other
parties do not use the details for any reason other than handling the
case. In certain cases, these promotional partners can give you
promotional materials relating to their products and services. By joining
a Promotion, you consent to the official rules governing that Promotion
and can, except where prohibited by applicable law, allow the sponsor
and/or other parties to use your name, voice and/or likeness or any other
content you have submitted in advertisement or marketing materials.
- Feedback, Testimonials and User
Provided Content. If
you provide feedback or testimonials about the Service or the products or
services of Candeo Diamonds or other user-provided content (such as photos
or videos), we can post and share this feedback, testimonial or other
user-provided content, including your information, on the Site, with
partners or in marketing and promotional materials. We can, in our
absolute discretion, adjust comments, testimonials or the information
given by the user for length and quality. California residents and data
subjects in Europe have special protections as set out in 'Additional
Disclosures for California Residents' and 'Additional Disclosures for Data
Subjects in Europe' below.
- Facilitating Requests. We can share your information with other parties
for the purpose of facilitating your requests (such as when you want to
share information about your activities on the Service with a social
network).
- Vendors and Other Parties. We exchange information with vendors and other
parties for market and commercial purposes. For example, if we need to
send anything to you, we need to share your name and address with the
shipping company. Vendors may include: web hosting companies, shipping and
distribution businesses (e.g. businesses that send or fulfill product
orders), diamond or gemstone manufacturers, jewelers, assemblers,
insurance agencies, data processing firms, analytics and advertising
technology companies, consultants, customer support providers, consultancy
or marketing firms / providers, accounting, accounting or legal firms, Financial
services firms, technology companies, including but not limited to
business application firms, technology-providing firms to enable
electronic communications and data storage providers. In addition, if you
use a credit card or other financing method to place an order with Candeo
Diamonds, we will use the payment processor to process your
transaction-related details. We can also exchange knowledge with other
credit fraud and risk management companies and organizations. Vendors and
other parties can serve as our service providers or, in some cases,
independently determine how to process your information. Data can be
revealed to vendors and other parties in connection with the tailoring of
ads, the evaluation and development of our service and advertising quality
and other enhancements.
- Business Transfer. The details may be revealed as part of, or in
conjunction with, any investment in a corporation, any merger, selling of
company assets, or acquisition, as well as, in the event of insolvency,
bankruptcy or incurrence, the transfer of information as one of the
business assets of Candeo Diamonds.
- Security, Compliance with Law,
and Fraud Protection. We
may disclose your information as we deem it appropriate, in our absolute
discretion, to comply with any applicable law , regulation, legal process
or government order. They may also share your information in order to
investigate, deter or take action on criminal activity, including alleged
fraud, or otherwise authorized by law. We may also share your information
in order to protect the freedoms, properties, life, health , safety and
security of us, the Service or any person or party concerned.
- Consent. We may share your information for any other
company or commercial intent disclosed to you and with your consent.
Without restricting
the foregoing, we can, in our absolute discretion, exchange aggregated
information that does not identify you or unspecified information about you
with other parties or affiliates for any reason except as prohibited by
applicable law. For details on your rights and choices about how we share your
information , please see the "Your Rights and Choices" section below.
Children
Candeo Diamonds does
not knowingly obtain personal information from children under 13 years of age
(13). In the event that Candeo Diamonds does so, we must strictly comply with
the Children's Online Privacy Protection Act (COPPA). If you are a parent or
guardian and assume that Candeo Diamonds has collected such information in a
manner not permitted by COPPA, please contact us as set out in the
"Contact Us" section below, and we will delete such information to
the degree needed by COPPA. In addition, we will not offer personal information
to minors under the age of 16 who are residents of California.
Other Parties
Other Party Websites And Services
Our Service that
include links to websites, locations, platforms and services run and managed by
other parties outside our control and not protected by this Privacy Policy. We
invite you to check the privacy policy posted on these (and on all) websites
and services. Tracking Techniques can be used on unaffiliated websites and
databases used to gather information about you independently and can request
information from you. Information collected and processed by other parties,
whether through our Service or through their Services or Social Features
(defined below), remains subject to their own policies and practices, including
what information they share with us, your rights and preferences regarding
their services and devices, and whether they store information in the U.S. or
elsewhere. We invite you to get acquainted with and read their privacy policy
and conditions of use.
Social Features
We can allow you to
link our Service to another website or offer our Service via a third party
service ("Social Features"). When you use the Social Feature, we and
the relevant owner or operator of the Social Features the have access to and
use information related to your use of the Social Features, and you should
carefully check their privacy policy and terms of use. Examples of social
features include the following:
- Liking and Sharing. We can add a pixel or an SDK to our Service that
allows you to "like" or "share" content on your Candeo
Diamonds account from another website or app, including social networks
such as Facebook and Twitter. If you want to connect with social networks
through our Service, we and collect any information that you have allowed
the social network to share with us (such as your user ID, billing
details, public profile information, e-mail address, birthday, friend
list, and other account and profile information). In the same way, if you
want to communicate with other websites or services through our Service or
visit our Service when logging in to another party's Service, the other
party may obtain information about your activities on our Service and be
able to correlate the information with information that the other party
already has about you.
- Brand Pages. We will be selling our content on social networks
such as Facebook and Twitter. Any details you send to us when you interact
with our content (such as via our brand page or through Facebook
Messenger) shall be handled in compliance with this Privacy Policy. Furthermore,
if you publicly refer to our Service on another website or service,
including social networks ( e.g. by using a hashtag associated with Candeo
Diamonds in a tweet or post), we may use your reference on or in
connection with our Service.
Analytics and Interest-Based Advertising
Our service includes
Monitoring Technologies owned and run by vendors and other parties. For
example, we use Analytics Monitoring Tools, such as Google Analytics, to help
us evaluate the use of the Service, collect statistical reports on the
activities of the Service, and provide us with other resources related to the
activities of the Service and the usage of the Internet. We also collaborate
with advertising agencies, marketers and other parties to display ads on the
Service and/or on other websites and services. These other parties that use
Tracking Technologies on our Service (including in e-mails and advertisements)
and on other websites and services to monitor your activities over time and
services for the purpose of associating the different devices you use and
providing related advertising and/or other material to you on our Service and
other third party services or devices after you have left the Service
("International Services").
We-serve
advertisements on other websites and services that are intended to reach people
(or similar people) who have visited our Service or who are also listed in one
of our databases ("Matched Advertisements"). It is achieved by
submitting a client list to another party or adding a pixel from another party
to our own service, and by the other party matching similar factors between our
data and their data. For example, we can add a Facebook pixel to our Service
and share your email address with Facebook as part of our use of Facebook
Custom Audiences.
Vendors and other
parties can, as mentioned above, serve as our service providers or, in certain
circumstances, independently determine how to process your information. We
invite you to get acquainted with and read their privacy policy and conditions
of use.
For more information
on Tracking Technologies and your rights and choices, please see the sections
"Automatically Collected Data" above and "Your Rights and
Choices" below.
Your Rights and Choices
Review and Update of Account Information
You can download,
update or delete certain account information that you have voluntarily given to
us via the Service. If you would like to update or amend the details in your
account, you can do so through your account or by contacting us as set out in
the "Contact Us" section below. We can need additional details from
you so that we can confirm your identity. Please notice that we will maintain
and use your details when required to satisfy our legal obligations, settle
conflicts and enforce our agreements. California residents and data subjects in
Europe have additional rights as set out in the sections "Additional
Disclosures for California Residents" and "Additional Disclosures for
Data Subjects in Europe" below.
Tracking Technology Choices
- Cookies and Pixels. You are still free to disallow our cookies if
your browser requires you to do so. Some browsers enable you to reject
cookies by activating the settings on your browser that enable you to
reject to set all or some cookies. If you are using multiple browsers on
your computer, you will need to instruct each user separately. Your
ability to delete cookies is subject to your browser settings and
limitations. You will find out more about cookies and how to disallow them
about.cookies.org.
- Do Not Track. Your browser settings that allow you to
automatically transmit a "Do Not Track" signal to online
services that you visit. Remember, however, that there is no industry
agreement as to what web and device operators will do with these signals.
Consequently, unless and until the legislation is interpreted to allow us
to do so, we do not track or take action on "Do Not Monitor"
signals or other mechanisms. Visit "Do Not Watch" for more
detail visit allaboutdnt.com.
Please be aware that
certain parts of the Service may not function correctly if you disable or
uninstall Tracking Technologies.
Analytics and Interest-Based Advertising
By accessing the
cookies, you can opt out of your data being used by Google Analytics. tools.google.com/dlpage/gaoptout and downloading the Google Analytics
Opt-out Browser Add-on.
Many of the other
parties who gather information from or about you on the Site to provide more
appropriate content to you engage in the Digital Advertising Alliance (DAA)
Self-Regulatory System for Online Behavioral Advertising. The software includes
a centralized place where consumers can make decisions about whether to use
their information for behavioral online ads. To learn more about the DAA and
the opt-out choices for their members, please visit the Opt-out website, aboutads.info/choices. In addition, some of these other parties may be members of the
Network Advertisement Initiative (NAI). To learn more about the NAI and the
opt-out choices for members of the NAI, please visit our website networkadvertising.org/choices/. When you are in the EU, please also visit the
EU Online Option website at http:/www.youronlinechoices.com/. Please note that
if you opt out of online behavioral ads using either of these approaches, the
opt-out would only extend to the same browser or device from which you opt out.
Furthermore, opting-out simply means that selected affiliates will no longer
offer such Interest-based Advertisements to you, but does not mean that you
will no longer receive any targeted content and/or advertisement (e.g. from
other ad networks).
We are not responsible
for the efficacy or enforcement of any other party's opt-out choices or
services or for the accuracy of their claims on their services.
Communications
To opt out of
receiving e-mail promotions from Candeo Diamonds, please follow the unsubscribe
instructions in our promotional e-mail correspondence or contact us as set out
in the "Contact Us" section below. Please note that opting out of
promotional communications obtained from Candeo Diamonds does not impact our
non-promotional communications with you, including those linked to your
account, orders placed with Candeo Diamonds or our existing business
relationships.
Data Security
We enforce and
maintain appropriate administrative, physical and technological security
protections to secure your information from loss , theft, misuse and
unauthorized access, release, modification and destruction.
Given the steps we take, transmission over the
Internet is not fully secure and we can not guarantee the security of your
information.
International Transfer
Candeo Diamonds is
located in the United States and the information we obtain is controlled by
U.S. law. Your information may be stored and processed in the United States or
any other country in which Candeo Diamonds or its associates, affiliates,
service providers, subsidiaries or agents maintain facilities and, by using
this Website , you agree to any such transfer of information outside your
country. Information privacy laws in the U.S. and other countries that vary
from those in your country of residence. Your use of the Service or the
provision of any information therefore constitutes your consent to the
transfer, collection, use, exchange and storage of your information in the U.S.
and other jurisdictions as set out in this Privacy Policy. When your data is
stored in Europe, we must pass your personal data subject to appropriate or
insufficient protections.
Changes to the Privacy Policy
This is our complete
and exclusive Privacy Policy and supersedes every prior iteration of it. We
should periodically update this Privacy Policy to reflect changes to our
practices and services, and we reserve the right to do so at any time. Once a
revision is made, we will update the "Effective Date" on this page
and any modifications will be effective immediately after publishing the
updated Privacy Policy. Candeo Diamonds encourages you to review this Privacy
Policy on a regular basis to learn how we protect your privacy. The continued
use of our Service would signify the agreement to the Privacy Policy that is
then added. If any changes are necessary, we can provide you with additional
notice to your e-mail address.
Contact Us
Should you have any
concerns about this privacy policy or security policies, please contact us as
follows:
By email: privacy@candeodiamonds.com
By mail: Candeo
Diamonds LLC, attn: Legal / Privacy, 26 O’Farrell Street, 10th floor, San
Francisco, CA 94108, USA
For EU-specific
requests: euprivacy@ candeodiamonds.com
If you have a
disability and would like to access this Privacy Policy in an alternative
format, please call us at 800.691.0952 or email us at privacy@ candeodiamonds.com
Additional Disclosures For California Residents
Such new requirements
for California residents apply only to people living in California. The
California Consumer Privacy Act 2018 ('CCPA') provides for expanded rights to
identify, delete and opt out, and allows entities gathering or transmitting
personal information to provide notifications and means of exercise of rights.
California Notice Of Collection
Over the past 12
months, we have collected the following types of personal information mentioned
in the CCPA:
- Identifiers, Such as your name , email address, phone number
account name, IP address, and ID or number assigned to your account.
- Customer records, For example, billing and shipping address, and
credit or debit card details.
- Demographics, Each category covers data that could qualify as
safe classifications under certain California or federal legislation.
- Commercial information, Like past of goods or services and transactions.
- Internet activity, For instance, your interactions with our Service.
- Audio or visual data, For example, images or videos that you share with
us or post to the Service.
- Geolocation data,
- Employment and education data, Like the data you provide when you apply for a
job with us.
- Inferences, such as data about your needs, your preferences
for ring size and your favorites.
For more information
on the information we collect, including the sources from which we receive
information, see the section called "Data We Collect." We collect and
use these categories of personal information for the business purposes listed
in the "Use of Data" section, including the provision and management
of our Service.
We use and collaborate
with various types of organizations to support our day-to-day activities and
operate our Service. Please check the "Sharing Information" section
for more data on the parties with which we have shared information.
Candeo Diamonds does
not sell your personal information.
Right To Know And Delete
If you are a citizen
of California, you have the right to delete the personal details we have
obtained from you and to know other facts about our data activities in the
preceding 12 months. In particular, you have the right to ask us for the
following:
• the types of
personal information that we have obtained about you;
• the types of sources
from which personal information has been collected;
• the types of
personal information about you that we have published or sold for business
purposes;
• the types of third
parties to whom personal information has been revealed or sold for commercial
purposes;
• a company or
commercial intent for the collection or selling of personal information;
• The unique pieces of
personal information that we have gathered about you.
To exercise either of
these rights, please send a request via our online form, call our toll-free
number at XXXXXXXX or talk to a customer service representative at one of our
physical locations. Within the document , please state the right you are trying
to exercise and the duration of the document. Within 10 days, we will confirm
receipt of your order. We will need detailed details from you to help us verify
your identity and process your request. If we are unable to verify your
identity, we can refuse to accept or delete your requests.
Authorized Agent
You may appoint an
approved agent to send requests on your behalf. Nonetheless, we do need written
proof of approval from the agent to do so and to check your identity directly.
Right To Non-Discrimination
You have the right not
to be discriminated against by us in the exercise of all of your rights.
Shine The Light
In addition to the
rights set out above, if you are a customer in California, you have the right
to request information from Candeo Diamonds about the manner in which Candeo
Diamonds shares those categories of personal information as specified in
California's Shine the Light with third parties and/or affiliates for their own
direct marketing purposes. To obtain this information, please send us a request
at the address set out in the "Contact Us" section above.
Applications must include the "California Privacy Rights Request" in
the first line of the description and include your name, street address, area,
state and ZIP code. Please note that Candeo Diamonds which provide this
information in a generic format that is not unique to you and is not necessary
to respond to requests made by means other than the e-mail address or e-mail
address given.
Postings
Any California
resident under the age of 18 (18) who has registered to use the Service and has
posted content or information on the Service may request that such information
be removed from the Service by sending an e-mail to the e-mail address set out
in the "Contact Us" section below. Requests must state that the user
has directly uploaded such content or information and specifies where the
content or information is uploaded. We will make fair efforts in good faith to
delete the post from a prospective public perspective.
Additional Disclosures For Nevada Residents
Nevada law (NRS
603A.340) requires each business to establish a designated request address
where Nevada consumers may submit requests directing the business not to sell
certain kinds of personal information that the business has collected or will
collect about the consumer. If you are a Nevada consumer and wish to submit a
request relating to our compliance with Nevada law, please contact us at
privacy@candeodiamonds.com.
Candeo Diamonds does
not sell your personal information.
Additional Disclosures For Data Subjects In Europe
Data Controller
EU data protection law
distinguishes between organizations that process personal data for their own
purposes (known as "controllers") and organizations that process
personal data on behalf of other organizations (known as
"processors"). Candeo Diamonds, located at the address in the section
named "Contact Us" above, is the controller with respect to the
details you receive through the Service.
Lawful Basis
EU data protection law
requires a “lawful basis” for processing personal data. Our lawful bases
include where: (a) you have given consent to the processing for one or more
specific purposes, either to us or to our service providers or partners; (b)
processing is necessary for the performance of a contract with you; (c)
processing is necessary for compliance with a legal obligation; or (d)
processing is necessary for the purposes of the legitimate interests pursued by
us or another party, and your interests and fundamental rights and freedoms do
not override those interests.
Data Subject Rights
If you are a data
subject in Europe, you have the right to view, correct or delete any personal
data we have collected about you through the Service. You will have the right
to move data and the right to limit or object to our collection of personal
data that we have obtained about you through the Service. In addition, you have
the right to ask us not to use your personal data (or to provide it to third
parties for processing) for marketing or material purposes other than those for
which it was originally collected or subsequently approved by you. You may
withdraw your consent at any time for any data processing that we make on the
basis of the consent that you have given us.
To exercise any of
these rights, please contact us as set out in the section entitled
"Contact Us" above and indicate which right you wish to exercise. We
will respond to your request within 30 days. We can need additional details
from you so that we can confirm your identity. Please notice that we preserve
information as required for the purposes for which it has been collected and
will continue to maintain and use information even after the data subject has
requested it for the purposes of our legitimate interests, including, where appropriate,
to comply with our legal obligations, settle conflicts, prevent fraud and
enforce our agreements.
Should you have any
issues with our compliance, you have the right to lodge a complaint with the
European Supervisory Authority.