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Privacy Policy

Introduction and Overview

This Privacy Policy explains what information Candeo Diamonds, LLC ("Candeo Diamonds," "we," "our" or "us") collects, why we collect this information and how we use the information we collect as well as your rights and options with respect to such information. Our Privacy Policy extends to our collection of your information in our shops, on our website, to our collection of your information via any medium that you may communicate with us, including, but not limited to, postal mail , email, phone, live chat, SMS / MMS / text, social media sites, and your use of any online service location that provides a link to this Privacy Policy and all features, content, and other features, content, and other services that we own, control, or make available via any channel (collectively, the “Service”).

Through using or communicating with us offline, you consent to our Terms and Conditions and to our selection, use and disclosure practices and other activities as outlined in this Privacy Policy. If you do not accept and consent to this, discontinue the use of the Service.

Candeo Diamonds urges you to study this Privacy Policy regularly to learn more about our privacy practices. If you are a citizen of California, a citizen of Nevada or a data subject in Europe, please refer to the "Additional Disclosures for California Citizens," "Additional Disclosures for Nevada Citizens" and "Additional Disclosures for Data Subjects in Europe" pages. If you have any questions or concerns about our privacy policy, please contact Candeo Diamonds as set out in the "Contact Us" section below.

Information We Collect

Information You Provide

We collect information that you provide directly via the Site, including, but not limited to, when you register an account, update your profile, access our material, buy, take part in a contest, survey or other promotion ("Promotion"), contact customer service or apply for a job. We may use the Service Providers (defined below) to gather this information.

The information we obtain contains information that defines, relates to, describes, is reasonably capable of being connected with, or may reasonably be related, directly or indirectly, to you. The following is a list of the types of information we have collected and processed during the last 12 months:

  • Contact Data. We collect your first and last name , e-mail address, postal address , phone number, and other related contact details.
  • Credentials. We collect passwords and other authentication and account access information.
  • Demographic Data. We’re collecting demographic information, including your age, gender and country.
  • Payment Data. We collect the details required to process your payment if you make a transaction, including your payment instrument number (such as your credit card number or information identifying your financing account) and the security code and expiry date associated with your payment instrument.
  • Profile Data. We collect your interests, likes, wish lists, ring size preferences, and other profile information.
  • Contacts. In order to satisfy your appeal, we collect data about your contacts. For example, when you e-mail a product to a friend or refer a friend via the Service, we ask that you provide you and your friend with names and e-mail addresses. It helps to make sure your friend knows that you have asked Candeo Diamonds to give them an e-mail. The details Candeo Diamonds receives from you and your friend will only be used in the manner stated in this Privacy Policy. Through using this feature, you accept and understand that you have the permission of your contact to use their contact details to satisfy your request.
  • Content. We collect the content of messages that you send to us, such as feedback and product reviews that you write, questions and details that you submit to customer service, or comments and material that you can share on social media platforms. For example, if you contact a customer service representative or a jewelry consultant and provide information to a consultant or send a request through our Service, we will use your information to respond to your request and provide you with additional information that we feel may be of assistance to you. We can also collect information such as images , videos or other material you send to us.
  • Employment Data. We collect data as required to consider opening a position if you send an application to us, including your work history, resume, transcript, answers to questions on our job applications or other forms relevant to your job application, samples and references.
  • Government Identification Data. You may provide us with other personal identifying details, such as a picture of your driver's license or other government issued fraud prevention identifying. You may also provide government issued identification numbers, such as your social security number, for tax reporting purposes, in case you win a sweepstakes prize.

You can choose to provide us with other information on a voluntary basis through the Service that we do not request and, in these situations, you are solely responsible for those information.

Information Collected Automatically

Candeo Diamonds automatically gathers information about your device and how it communicates with our Service. We can use the Service Providers to gather this information. The types of information that we automatically collect and store over the last 12 months include:

  • Service Use Data. We collect data on the features you use, the sites you visit, the e-mails and ads you display, the items you buy, the time of day you browse, your reference and exit sites, and other related information.
  • Device Connectivity and Configuration Data. We collect data on the type of device or browser you use, the operating software of your computer, your Internet service provider, the geographic and language settings of your computer, and other related details.
  • IP Address and Device Identifiers. Candeo Diamonds gathers your IP address and other device IDs, including your smartphone advertising IDs. We collect this data for a number of purposes, including evaluating, diagnosing and enhancing the functionality of our Website, servers and hosting providers, analyzing trends and patterns of traffic, collecting demographic information, monitoring the date , time and length of each session on our website, preventing fraud, and customizing our services and advertising.
  • Location Data. We 're collecting data on the location of your device.

Candeo Diamonds gathers data through the use of cookies, web logs, web beacons and other monitoring technologies (now and thereafter) ('Tracking Technologies'), including the following:

  • Log Files. Our server logs automatically collect information, such as your IP address, your browser type and language, and the date and time of your visit, which helps us monitor user movements around our website and understand trends.
  • Cookies. “Cookies are tiny pieces of information that are saved on the hard drive of your computer by your browser. We use cookies on some pages of our Service to, among other things, analyze our web page traffic, measure promotional effectiveness, provide you with a more customized shopping experience, monitor visits from our affiliates and partners, and allow you to use our shopping cart.

Candeo Diamonds uses cookies for various business and commercial purposes, including:

    • Operational: Cookies are necessary for you to use our Product, such as our shopping bag, as well as to access password protected areas, such as your personal account.
    • Analytics and Performance: Cookies gather information about how you use our Service and remember the choices you make (such as your language or location) to provide improved efficiency and more personalized experience.
    • Customization: Cookies allow us to collect information about how our Service is being used so that we can provide content that is important to you.
    • Targeting and Advertising: Cookies help us deliver ads that are more tailored to you and your preferences, as well as restricting the amount of times you receive the same advertising. We also use cookies to calculate the success of our marketing campaigns.
    • Social Networking: Cookies allow users to share our pages and content with third-party social networking sites.
  • Web Beacons. Candeo Diamonds also uses electronic images known as web beacons (also known as pixels) in the Operation. When you visit a website, video, e-mail, or advertisement containing a pixel, the pixel can allow us or any other party to position or read cookies on your browser. Pixels are used in conjunction with cookies to monitor the behavior of a specific browser on a particular computer. We that integrate pixels from other parties that allow us to monitor our conversions, bring you ads both on and off the Service, and provide you with additional features, such as the ability to link our Service to your social media account.
  • Device Fingerprinting. App fingerprinting is the process of examining and integrating a collection of information elements from your computer's browser, such as JavaScript objects and enabled fonts, to create a "fingerprint" of your app and to uniquely identify your computer and applications.
  • Location-Identifying Technologies. Location-aware technology can be used to collect accurate location data when you allow location-based services on your computer. Location data may be used for purposes such as verifying the location of your device and providing or restricting relevant content and ads based on that location.

Some information about your usage of the Service and certain unaffiliated websites or services (described below) may be collected using Tracking Technologies over time and services and used by us and other parties for purposes such as linking various devices you use and providing related advertisements and/or other content to you through the Service and unaffiliated websites and services.

For more information on Monitoring Technology and your rights and choices, see the sections entitled "Other Parties" and "Your Rights and Choices" below.

Information from Other Sources

Candeo Diamonds that obtain information from other sources about you. In the degree that we combine the information you send in Candeo Diamonds through the Service with information we have collected from other sources, we will handle the combined information in compliance with the policies defined in this Privacy Policy, plus any additional restrictions placed by the data source. The following are the types of other sources from which we receive information:

  • Data brokers from which we buy demographic data to complement the data we receive.
  • Social networks when you connect to our Site or allow Candeo Diamonds to access your data on one or more of these sites.
  • Funding companies for which we provide funding for transactions and financial services providers used for payment processing.
  • Partners with whom we provide co-branded services, sell or distribute our goods or participate in joint marketing activities.
  • Marketing and advertisement agencies.
  • Publicly accessible information such as open government repositories or other public domain info.

Use of Information

We gather and use information about you for business and commercial purposes as defined in this Privacy Policy. The business goals for the collection and use of information, including in the last 12 months, include:

  • Manage our Services, including your registration, wallet and transactions.
  • Perform services ordered by you, such as receiving and dealing with your order, responding to your feedback, questions and demands, and offering customer service.
  • Submit appointment updates and otherwise assist in the confirmation or scheduling of contacts with us.
  • Give you technical notes, patches, security warnings, policy changes and help and administrative messages.
  • Avoid or take action on criminal activity, including alleged fraud.
  • Track and analyze patterns, uses and activities.
  • Conduct surveys and/or analysis on demographics , preferences and actions of our users.
  • Enhance our marketing and advertising activities, web development and product and service offerings.
  • Create and give you direct marketing, including ads and correspondence about our and other party items, deals, promotions, incentives, events and services.
  • Test your qualifications and offer rewards in accordance with the promotions you have joined.
  • Include and distribute ads on our Site and on unaffiliated websites and services.
  • Compliance with any applicable statute, policy , legal procedure or government order.
  • Fulfill any other corporate or commercial intent revealed to you by your guidance or with your consent.

We may use information that does not identify you (including information that has not been identified) without your permission, except as prohibited by applicable law. For information on your rights and choices as to how we use your details , please see the "Your Rights and Choices" section below.

Sharing of Information

We shall share your information in compliance with the policies defined in this Privacy Policy. The categories of organizations to which we have reported and transmitted details in the last 12 months shall include the following:

  • Service Providers. We share your information with officials, vendors and other service providers in connection with their work on our behalf (collectively, 'Service Providers'). Our Service Providers will only obtain your information if it is necessary to perform their function(s) and they are not allowed to use such information for any other purpose(s) other than the purpose(s) set out by Candeo Diamonds. We only provide Service Providers with the information required to complete the requested service , product or transaction and contractually forbid them from keeping, using or transmitting information about you for any reason other than the delivery of services to us. Notwithstanding the above, we may allow our Service Providers to use aggregate information that does not identify you or unidentified data for other purposes.
  • Affiliates: We may share your information with our associated organizations, including our parent and sister companies. For example, we will share your information with our associates for business purposes such as customer service , marketing and technical operations.
  • Business Partners: We may share your details with our business partners when you provide co-branded services, sell or distribute our goods, or participate in joint marketing activities. For example, we can share information about you with a business partner for the purpose of offering co-branded goods or services that we may provide.
  • Special Events: If you want to participate in a special event ( e.g. a promotion), Candeo Diamonds that share your details with other organizations that participate in the same event. Usually, these other parties do not use the details for any reason other than handling the case. In certain cases, these promotional partners can give you promotional materials relating to their products and services. By joining a Promotion, you consent to the official rules governing that Promotion and can, except where prohibited by applicable law, allow the sponsor and/or other parties to use your name, voice and/or likeness or any other content you have submitted in advertisement or marketing materials.
  • Feedback, Testimonials and User Provided Content. If you provide feedback or testimonials about the Service or the products or services of Candeo Diamonds or other user-provided content (such as photos or videos), we can post and share this feedback, testimonial or other user-provided content, including your information, on the Site, with partners or in marketing and promotional materials. We can, in our absolute discretion, adjust comments, testimonials or the information given by the user for length and quality. California residents and data subjects in Europe have special protections as set out in 'Additional Disclosures for California Residents' and 'Additional Disclosures for Data Subjects in Europe' below.
  • Facilitating Requests. We can share your information with other parties for the purpose of facilitating your requests (such as when you want to share information about your activities on the Service with a social network).
  • Vendors and Other Parties. We exchange information with vendors and other parties for market and commercial purposes. For example, if we need to send anything to you, we need to share your name and address with the shipping company. Vendors may include: web hosting companies, shipping and distribution businesses (e.g. businesses that send or fulfill product orders), diamond or gemstone manufacturers, jewelers, assemblers, insurance agencies, data processing firms, analytics and advertising technology companies, consultants, customer support providers, consultancy or marketing firms / providers, accounting, accounting or legal firms, Financial services firms, technology companies, including but not limited to business application firms, technology-providing firms to enable electronic communications and data storage providers. In addition, if you use a credit card or other financing method to place an order with Candeo Diamonds, we will use the payment processor to process your transaction-related details. We can also exchange knowledge with other credit fraud and risk management companies and organizations. Vendors and other parties can serve as our service providers or, in some cases, independently determine how to process your information. Data can be revealed to vendors and other parties in connection with the tailoring of ads, the evaluation and development of our service and advertising quality and other enhancements.
  • Business Transfer. The details may be revealed as part of, or in conjunction with, any investment in a corporation, any merger, selling of company assets, or acquisition, as well as, in the event of insolvency, bankruptcy or incurrence, the transfer of information as one of the business assets of Candeo Diamonds.
  • Security, Compliance with Law, and Fraud Protection. We may disclose your information as we deem it appropriate, in our absolute discretion, to comply with any applicable law , regulation, legal process or government order. They may also share your information in order to investigate, deter or take action on criminal activity, including alleged fraud, or otherwise authorized by law. We may also share your information in order to protect the freedoms, properties, life, health , safety and security of us, the Service or any person or party concerned.
  • Consent. We may share your information for any other company or commercial intent disclosed to you and with your consent.

Without restricting the foregoing, we can, in our absolute discretion, exchange aggregated information that does not identify you or unspecified information about you with other parties or affiliates for any reason except as prohibited by applicable law. For details on your rights and choices about how we share your information , please see the "Your Rights and Choices" section below.

Children

Candeo Diamonds does not knowingly obtain personal information from children under 13 years of age (13). In the event that Candeo Diamonds does so, we must strictly comply with the Children's Online Privacy Protection Act (COPPA). If you are a parent or guardian and assume that Candeo Diamonds has collected such information in a manner not permitted by COPPA, please contact us as set out in the "Contact Us" section below, and we will delete such information to the degree needed by COPPA. In addition, we will not offer personal information to minors under the age of 16 who are residents of California.

Other Parties

Other Party Websites And Services

Our Service that include links to websites, locations, platforms and services run and managed by other parties outside our control and not protected by this Privacy Policy. We invite you to check the privacy policy posted on these (and on all) websites and services. Tracking Techniques can be used on unaffiliated websites and databases used to gather information about you independently and can request information from you. Information collected and processed by other parties, whether through our Service or through their Services or Social Features (defined below), remains subject to their own policies and practices, including what information they share with us, your rights and preferences regarding their services and devices, and whether they store information in the U.S. or elsewhere. We invite you to get acquainted with and read their privacy policy and conditions of use.

Social Features

We can allow you to link our Service to another website or offer our Service via a third party service ("Social Features"). When you use the Social Feature, we and the relevant owner or operator of the Social Features the have access to and use information related to your use of the Social Features, and you should carefully check their privacy policy and terms of use. Examples of social features include the following:

  • Liking and Sharing. We can add a pixel or an SDK to our Service that allows you to "like" or "share" content on your Candeo Diamonds account from another website or app, including social networks such as Facebook and Twitter. If you want to connect with social networks through our Service, we and collect any information that you have allowed the social network to share with us (such as your user ID, billing details, public profile information, e-mail address, birthday, friend list, and other account and profile information). In the same way, if you want to communicate with other websites or services through our Service or visit our Service when logging in to another party's Service, the other party may obtain information about your activities on our Service and be able to correlate the information with information that the other party already has about you.
  • Brand Pages. We will be selling our content on social networks such as Facebook and Twitter. Any details you send to us when you interact with our content (such as via our brand page or through Facebook Messenger) shall be handled in compliance with this Privacy Policy. Furthermore, if you publicly refer to our Service on another website or service, including social networks ( e.g. by using a hashtag associated with Candeo Diamonds in a tweet or post), we may use your reference on or in connection with our Service.

Analytics and Interest-Based Advertising

Our service includes Monitoring Technologies owned and run by vendors and other parties. For example, we use Analytics Monitoring Tools, such as Google Analytics, to help us evaluate the use of the Service, collect statistical reports on the activities of the Service, and provide us with other resources related to the activities of the Service and the usage of the Internet. We also collaborate with advertising agencies, marketers and other parties to display ads on the Service and/or on other websites and services. These other parties that use Tracking Technologies on our Service (including in e-mails and advertisements) and on other websites and services to monitor your activities over time and services for the purpose of associating the different devices you use and providing related advertising and/or other material to you on our Service and other third party services or devices after you have left the Service ("International Services").

We-serve advertisements on other websites and services that are intended to reach people (or similar people) who have visited our Service or who are also listed in one of our databases ("Matched Advertisements"). It is achieved by submitting a client list to another party or adding a pixel from another party to our own service, and by the other party matching similar factors between our data and their data. For example, we can add a Facebook pixel to our Service and share your email address with Facebook as part of our use of Facebook Custom Audiences.

Vendors and other parties can, as mentioned above, serve as our service providers or, in certain circumstances, independently determine how to process your information. We invite you to get acquainted with and read their privacy policy and conditions of use.

For more information on Tracking Technologies and your rights and choices, please see the sections "Automatically Collected Data" above and "Your Rights and Choices" below.

Your Rights and Choices

Review and Update of Account Information

You can download, update or delete certain account information that you have voluntarily given to us via the Service. If you would like to update or amend the details in your account, you can do so through your account or by contacting us as set out in the "Contact Us" section below. We can need additional details from you so that we can confirm your identity. Please notice that we will maintain and use your details when required to satisfy our legal obligations, settle conflicts and enforce our agreements. California residents and data subjects in Europe have additional rights as set out in the sections "Additional Disclosures for California Residents" and "Additional Disclosures for Data Subjects in Europe" below.

Tracking Technology Choices

  • Cookies and Pixels. You are still free to disallow our cookies if your browser requires you to do so. Some browsers enable you to reject cookies by activating the settings on your browser that enable you to reject to set all or some cookies. If you are using multiple browsers on your computer, you will need to instruct each user separately. Your ability to delete cookies is subject to your browser settings and limitations. You will find out more about cookies and how to disallow them about.cookies.org.
  • Do Not Track. Your browser settings that allow you to automatically transmit a "Do Not Track" signal to online services that you visit. Remember, however, that there is no industry agreement as to what web and device operators will do with these signals. Consequently, unless and until the legislation is interpreted to allow us to do so, we do not track or take action on "Do Not Monitor" signals or other mechanisms. Visit "Do Not Watch" for more detail visit allaboutdnt.com.

Please be aware that certain parts of the Service may not function correctly if you disable or uninstall Tracking Technologies.

Analytics and Interest-Based Advertising

By accessing the cookies, you can opt out of your data being used by Google Analytics. tools.google.com/dlpage/gaoptout and downloading the Google Analytics Opt-out Browser Add-on.

Many of the other parties who gather information from or about you on the Site to provide more appropriate content to you engage in the Digital Advertising Alliance (DAA) Self-Regulatory System for Online Behavioral Advertising. The software includes a centralized place where consumers can make decisions about whether to use their information for behavioral online ads. To learn more about the DAA and the opt-out choices for their members, please visit the Opt-out website, aboutads.info/choices. In addition, some of these other parties may be members of the Network Advertisement Initiative (NAI). To learn more about the NAI and the opt-out choices for members of the NAI, please visit our website networkadvertising.org/choices/. When you are in the EU, please also visit the EU Online Option website at http:/www.youronlinechoices.com/. Please note that if you opt out of online behavioral ads using either of these approaches, the opt-out would only extend to the same browser or device from which you opt out. Furthermore, opting-out simply means that selected affiliates will no longer offer such Interest-based Advertisements to you, but does not mean that you will no longer receive any targeted content and/or advertisement (e.g. from other ad networks).

We are not responsible for the efficacy or enforcement of any other party's opt-out choices or services or for the accuracy of their claims on their services.

Communications

To opt out of receiving e-mail promotions from Candeo Diamonds, please follow the unsubscribe instructions in our promotional e-mail correspondence or contact us as set out in the "Contact Us" section below. Please note that opting out of promotional communications obtained from Candeo Diamonds does not impact our non-promotional communications with you, including those linked to your account, orders placed with Candeo Diamonds or our existing business relationships.

Data Security

We enforce and maintain appropriate administrative, physical and technological security protections to secure your information from loss , theft, misuse and unauthorized access, release, modification and destruction.

Given the steps we take, transmission over the Internet is not fully secure and we can not guarantee the security of your information.

International Transfer

Candeo Diamonds is located in the United States and the information we obtain is controlled by U.S. law. Your information may be stored and processed in the United States or any other country in which Candeo Diamonds or its associates, affiliates, service providers, subsidiaries or agents maintain facilities and, by using this Website , you agree to any such transfer of information outside your country. Information privacy laws in the U.S. and other countries that vary from those in your country of residence. Your use of the Service or the provision of any information therefore constitutes your consent to the transfer, collection, use, exchange and storage of your information in the U.S. and other jurisdictions as set out in this Privacy Policy. When your data is stored in Europe, we must pass your personal data subject to appropriate or insufficient protections.

Changes to the Privacy Policy

This is our complete and exclusive Privacy Policy and supersedes every prior iteration of it. We should periodically update this Privacy Policy to reflect changes to our practices and services, and we reserve the right to do so at any time. Once a revision is made, we will update the "Effective Date" on this page and any modifications will be effective immediately after publishing the updated Privacy Policy. Candeo Diamonds encourages you to review this Privacy Policy on a regular basis to learn how we protect your privacy. The continued use of our Service would signify the agreement to the Privacy Policy that is then added. If any changes are necessary, we can provide you with additional notice to your e-mail address.

Contact Us

Should you have any concerns about this privacy policy or security policies, please contact us as follows:

By email: privacy@candeodiamonds.com

By mail: Candeo Diamonds LLC, attn: Legal / Privacy, 26 O’Farrell Street, 10th floor, San Francisco, CA 94108, USA

For EU-specific requests: euprivacy@ candeodiamonds.com

If you have a disability and would like to access this Privacy Policy in an alternative format, please call us at 800.691.0952 or email us at privacy@ candeodiamonds.com

Additional Disclosures For California Residents

Such new requirements for California residents apply only to people living in California. The California Consumer Privacy Act 2018 ('CCPA') provides for expanded rights to identify, delete and opt out, and allows entities gathering or transmitting personal information to provide notifications and means of exercise of rights.

California Notice Of Collection

Over the past 12 months, we have collected the following types of personal information mentioned in the CCPA:

  • Identifiers, Such as your name , email address, phone number account name, IP address, and ID or number assigned to your account.
  • Customer records, For example, billing and shipping address, and credit or debit card details.
  • Demographics, Each category covers data that could qualify as safe classifications under certain California or federal legislation.
  • Commercial information, Like past of goods or services and transactions.
  • Internet activity, For instance, your interactions with our Service.
  • Audio or visual data, For example, images or videos that you share with us or post to the Service.
  • Geolocation data,
  • Employment and education data, Like the data you provide when you apply for a job with us.
  • Inferences, such as data about your needs, your preferences for ring size and your favorites.

For more information on the information we collect, including the sources from which we receive information, see the section called "Data We Collect." We collect and use these categories of personal information for the business purposes listed in the "Use of Data" section, including the provision and management of our Service.

We use and collaborate with various types of organizations to support our day-to-day activities and operate our Service. Please check the "Sharing Information" section for more data on the parties with which we have shared information.

Candeo Diamonds does not sell your personal information.

Right To Know And Delete

If you are a citizen of California, you have the right to delete the personal details we have obtained from you and to know other facts about our data activities in the preceding 12 months. In particular, you have the right to ask us for the following:

• the types of personal information that we have obtained about you;

• the types of sources from which personal information has been collected;

• the types of personal information about you that we have published or sold for business purposes;

• the types of third parties to whom personal information has been revealed or sold for commercial purposes;

• a company or commercial intent for the collection or selling of personal information;

• The unique pieces of personal information that we have gathered about you.

To exercise either of these rights, please send a request via our online form, call our toll-free number at XXXXXXXX or talk to a customer service representative at one of our physical locations. Within the document , please state the right you are trying to exercise and the duration of the document. Within 10 days, we will confirm receipt of your order. We will need detailed details from you to help us verify your identity and process your request. If we are unable to verify your identity, we can refuse to accept or delete your requests.

Authorized Agent

You may appoint an approved agent to send requests on your behalf. Nonetheless, we do need written proof of approval from the agent to do so and to check your identity directly.

Right To Non-Discrimination

You have the right not to be discriminated against by us in the exercise of all of your rights.

Shine The Light

In addition to the rights set out above, if you are a customer in California, you have the right to request information from Candeo Diamonds about the manner in which Candeo Diamonds shares those categories of personal information as specified in California's Shine the Light with third parties and/or affiliates for their own direct marketing purposes. To obtain this information, please send us a request at the address set out in the "Contact Us" section above. Applications must include the "California Privacy Rights Request" in the first line of the description and include your name, street address, area, state and ZIP code. Please note that Candeo Diamonds which provide this information in a generic format that is not unique to you and is not necessary to respond to requests made by means other than the e-mail address or e-mail address given.

Postings

Any California resident under the age of 18 (18) who has registered to use the Service and has posted content or information on the Service may request that such information be removed from the Service by sending an e-mail to the e-mail address set out in the "Contact Us" section below. Requests must state that the user has directly uploaded such content or information and specifies where the content or information is uploaded. We will make fair efforts in good faith to delete the post from a prospective public perspective.

Additional Disclosures For Nevada Residents

Nevada law (NRS 603A.340) requires each business to establish a designated request address where Nevada consumers may submit requests directing the business not to sell certain kinds of personal information that the business has collected or will collect about the consumer. If you are a Nevada consumer and wish to submit a request relating to our compliance with Nevada law, please contact us at privacy@candeodiamonds.com.

Candeo Diamonds does not sell your personal information.

Additional Disclosures For Data Subjects In Europe

Data Controller

EU data protection law distinguishes between organizations that process personal data for their own purposes (known as "controllers") and organizations that process personal data on behalf of other organizations (known as "processors"). Candeo Diamonds, located at the address in the section named "Contact Us" above, is the controller with respect to the details you receive through the Service.

Lawful Basis

EU data protection law requires a “lawful basis” for processing personal data. Our lawful bases include where: (a) you have given consent to the processing for one or more specific purposes, either to us or to our service providers or partners; (b) processing is necessary for the performance of a contract with you; (c) processing is necessary for compliance with a legal obligation; or (d) processing is necessary for the purposes of the legitimate interests pursued by us or another party, and your interests and fundamental rights and freedoms do not override those interests.

Data Subject Rights

If you are a data subject in Europe, you have the right to view, correct or delete any personal data we have collected about you through the Service. You will have the right to move data and the right to limit or object to our collection of personal data that we have obtained about you through the Service. In addition, you have the right to ask us not to use your personal data (or to provide it to third parties for processing) for marketing or material purposes other than those for which it was originally collected or subsequently approved by you. You may withdraw your consent at any time for any data processing that we make on the basis of the consent that you have given us.

To exercise any of these rights, please contact us as set out in the section entitled "Contact Us" above and indicate which right you wish to exercise. We will respond to your request within 30 days. We can need additional details from you so that we can confirm your identity. Please notice that we preserve information as required for the purposes for which it has been collected and will continue to maintain and use information even after the data subject has requested it for the purposes of our legitimate interests, including, where appropriate, to comply with our legal obligations, settle conflicts, prevent fraud and enforce our agreements.

Should you have any issues with our compliance, you have the right to lodge a complaint with the European Supervisory Authority.

 

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